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Web SIG Cleveland - Usability Testing Basics: What's it All About?

  • 21 May 2011
  • 10:30 AM - 12:00 PM
  • Room 30 (Lower Floor - Administration Building), Notre Dame College, 4545 College Road South Euclid, Ohio 44121-4293
You've heard the rumors - now get the straight story from Carol Smith of Midwest Research.

Learn all you need to get started:

  • Types of studies (RITE, think aloud, etc.)
  • Tips for recruiting users
  • Where you can conduct studies (does it have to be in a lab?)
  • Tips for Interacting with participants without biasing the study
  • Preparing for the study (materials needed, forms, etc.)
  • Guidance for analyzing the study

We will answer your questions and offer stories of our experiences with this always engaging, sometimes frustrating form of gathering user feedback.

Carol Smith makes stuff more human by researching user needs and communicating those needs to clients to help them improve their designs.

Through her business, Midwest Research (www.mw-research.com), she also conducts usability tests on websites, software, and consumer products. She has worked with clients in a wide range of industries including: education, finance, government, healthcare, insurance and retail.

Carol has a Master's degree in Human-Computer Interaction, is a regular presenter at conferences internationally and has taught courses at the college level.

Carol tweets @carologic, enjoys running and spending time with her husband and two kids.

Meeting location map and directions.

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